Legal Information — Avunik

This legal page sets out the terms, conditions and important consumer information that apply to services provided by Avunik across Australia. Read carefully before booking wedding planning, styling or coordination services.

Business name: Avunik
ABN: 12 345 678 901
Address: Unit 5B, 27 Lygon Street, Carlton VIC 3053
Contact:avunik@hotmail.com · +61 417 823 540
Governing law: Laws of Australia; Victorian courts where applicable.

Scope of Services & Definitions

“Services” means planning, styling, coordination and related event management activities provided by Avunik. These terms apply to proposals, quotes, confirmations and invoices.

Quotations: Quotes are valid for the period stated. Unless otherwise indicated, quotes exclude third-party supplier costs, venue hire and travel where applicable.

Confirmation: A booking is confirmed only when Avunik issues a written confirmation and any required deposit is received. Specific deliverables and timelines will be set out in the confirmation.

Bookings, Deposits & Payments

Deposit: A non-refundable deposit is required to secure dates unless otherwise agreed. Deposit amounts vary by package and are noted on the written quote.

Final payment: Final balance is due by the date stated in your agreement (commonly 14–30 days before event). Failure to pay may result in cancellation and forfeiture of deposit.

Item	Typical timing	Note
Deposit	At booking	Generally non-refundable
Interim payments	As invoiced	May apply for multi‑stage projects
Final balance	14–30 days pre-event	Late fees may apply

Cancellation, Postponement & Refunds

We aim to be fair and transparent. Cancellation and refund entitlements are governed both by your contract with Avunik and by Australian Consumer Law (ACL).

Client cancellations: If you cancel, fees may be retained to cover planning time, supplier commitments and direct costs. Where goods/services are not provided due to our breach, ACL guarantees may apply.

Postponement: We will make reasonable efforts to accommodate date changes; additional fees may apply for rebooking suppliers or recovery of non-refundable costs.

If you believe a refund is due under ACL, please raise the issue using our contact channels. See dispute resolution at #sec-7.

Liability, Insurance & Force Majeure

Liability: Avunik carries professional indemnity and public liability insurance as appropriate. To the extent permitted by law, our liability for direct loss is limited to fees paid for the Services. We are not liable for indirect or consequential losses except as required by ACL.

Insurance: Clients are encouraged to maintain appropriate event insurance covering cancellation, property damage and public liability.

Force majeure: Avunik is not liable for failure to perform due to events beyond our reasonable control (e.g., extreme weather, pandemics, government restrictions). Parties will cooperate to agree fair alternatives.

Intellectual Property & Photography Use

All creative materials, proposals, mood boards and designs produced by Avunik remain our intellectual property unless expressly assigned. Clients are granted a licence to use materials for their event.

Photography & media: By engaging our services you may be consenting to Avunik using non-identifying images of event set-ups for marketing. Specific photographer copyright and usage are agreed directly between you and the appointed photographer; ensure permissions where required.

Privacy, Data Handling & Cookies

We collect personal information to provide our services. For details about the types of information we collect, how it’s used, stored, disclosed and your rights, see our Privacy Policy.

We use cookies for analytics and functional purposes. You can manage cookie preferences via the banner shown on the site.

Consumer Rights & Dispute Resolution (Australia)

Australian Consumer Law provides guarantees for consumers that cannot be excluded. This page is a summary and does not replace statutory rights. If you have a complaint:

Contact us at avunik@hotmail.com or call +61 417 823 540 with details.
We aim to acknowledge complaints within 5 business days and provide a resolution plan.
If unresolved, clients may seek external dispute resolution through the Victorian Civil and Administrative Tribunal (VCAT) or the Australian Competition & Consumer Commission (ACCC) depending on the matter.

Key consumer guarantees (summary)

If a service is not delivered with reasonable care and skill, you are entitled to remedies such as re‑performance or refund under ACL.

If you specified a particular purpose when engaging our services, we must supply them fit for that purpose.

For major failures you may be entitled to a refund or compensation. For minor failures we may offer to fix the problem.

Suppliers, Third Parties & Subcontractors

We engage trusted suppliers and subcontractors for catering, floristry, photography and other services. Supplier terms and cancellation policies may apply in addition to ours. We will always disclose significant vendor obligations on confirmation.

Clients are responsible for any supplier costs arising from changes to scope or late approvals that cause additional supplier charges.

Accessibility & Reasonable Adjustments

Avunik is committed to accessibility. If you or your guests require reasonable adjustments for events, notify us when booking so we can plan and coordinate appropriate support and supplier arrangements.

Further information & complaints

For legal queries, complaints or to request formal documentation regarding a booking, contact our office:

Avunik — Unit 5B, 27 Lygon Street, Carlton VIC 3053
Phone: +61 417 823 540
Email: avunik@hotmail.com

This page is provided for information only and does not constitute legal advice. Where legal advice is required you should consult a qualified solicitor in your state.